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In a recent posting we discussed “journey mapping” as a tool for improving customer experiences in the healthcare sector. This week, we share thoughts on “design thinking,” an approach that is described as “a human-centered way of...

Improved Efficiency and Visibility

News & Blog

In a recent posting we discussed “journey mapping” as a tool for improving customer experiences in the healthcare sector. This week, we share thoughts on “design thinking,” an approach that is described as “a human-centered way of...

The Internet of Things (IoT) can be a game-changer for both utility and emergency transport services.

Improved Efficiency and Visibility:

Real-time tracking: Track the location and status of all vehicles, including utility repair trucks, ambulances, and police cars. This allows for better dispatching and resource allocation, ensuring faster response times to emergencies and improved efficiency for routine operations.
Route optimization: Use sensor data and traffic information to optimize routes for utility vehicles, reducing travel times and fuel consumption.
Enhanced Safety and Security:

Remote monitoring: Monitor the health of utility infrastructure like power grids and water pipes in real-time, allowing for preventive maintenance and reducing the risk of outages.
Emergency response: Equip emergency vehicles with sensors that can transmit vital data to dispatch centers, improving situational awareness and coordination during emergencies.

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