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Entrenched, outdated processes limit agility. GLB's process transformation solves that.

Customer Engagement Transformation Services.

From increasing customer acquisition rates to increasing sales, we focus on the total…

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Digital Transformation Services.

Whether you have an existing digital process or want to build one, We can design…

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Business Process Transformation Services.

We can make your company’s business processes work better and help you save costs.

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Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.

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THE GLB PROCESS

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

LATEST UPDATES

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Improved Efficiency and Visibility

June 27, 2024

The Internet of Things (IoT) can be a game-changer for both utility and emergency transport services. Improved Efficiency and Visibility: ...

Beyond Location: A World of Data. Tiny tags, a big impact.

June 27, 2024

The Internet of Things (IoT) has well and truly transformed our world, weaving the physical and digital realms ever tighter. One of the most...

The Internet of Things: Reshaping Logistics

June 27, 2024

The global supply chain is undergoing a transformation, and at the forefront of this change is the Internet of Things (IoT). By connecting e...

From Fields to Data: How IoT is Revolutionizing Agriculture

June 27, 2024

The age of the traditional farmer hunched over a plow is fading. Today, agriculture is embracing the digital age, and at the forefront of th...

We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.

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